Stop duct-taping a scheduler, an EHR, a card reader and three marketing tools. Linden OS runs the whole practice.
✦
An AI front desk that books while you sleep.
Lin answers every call, text and DM in your brand voice, books end to end, and works the calendar on its own - filling cancellations, recalling overdue clients and rescuing no-shows.
✓Phone, SMS, web chat and social DMs - 24/7
✓Books with deposits, cards on file and intake
✓Fills gaps from the waitlist; recalls lapsed clients
✦
Lin · Incoming call
+1 (415) 555‑0188 · 0:42
LIVE
“Can I get a hydrafacial this Friday afternoon?”
“Dr. Okafor has 3:30pm Friday - shall I book it under your name, Maya?”
✓
Booked · Hydrafacial
Fri 3:30pm · Dr. Okafor · confirmation texted
A look inside
The software your whole team logs into.
Not a concept - the real Linden OS, in use at practices today. Click through a few of the screens.
app.lindenos.app/dashboard
Dashboard
Tuesday, July 14
⌕Search clients…JA
Revenue today
$6,480
▲ 12%
Booked today
16
▲ 3
Utilization
88%
▲ 4 pts
Rebook rate
71%
▲ 5 pts
Today's schedule
16 appts
9:00aAB
Andre Boyd
Botox · glabella
Confirmed
10:30aNR
Nadia Rahim
HydraFacial
Checked in
1:00pLC
Leah Cruz
Filler consult
Booked by Lin
2:00pLV
Lucia Vidal
Laser · session 3
Confirmed
View all today's schedule · +12 more
Lin · overnight
$1,240 booked
✦
Booked 4 appointments
while you were closed
☎
Answered 11 calls
0 to voicemail
↺
Filled 2 cancellations
from the waitlist
Revenue · last 7 days
$41.2k
W
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F
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S
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Every module, in detail
Twelve products, built to work as one.
Each module is deep enough to replace a standalone tool - and they share one client record, one calendar and one ledger.
✦
AI Front Desk - Lin
A voice AI that answers, books and follows up so no call ever goes to voicemail.
✓Answers phone, SMS, web chat and social DMs - 24/7
✓Books, moves and cancels against live availability
✓Collects deposits, cards on file and intake forms
✓Fills cancellations from the waitlist; rescues no-shows
✓Recalls overdue clients and re-engages lapsed ones
✓Asks before anything sensitive - built for HIPAA, fully logged
◷
Scheduling
A single calendar across every provider, room and location.
✓Multi-provider, multi-resource booking
✓Self-serve online booking on your site
✓Smart waitlist with auto-fill
✓Custom service durations and buffers
✓Recurring and group appointments
✓Automated reminder sequences
✎
AI Charting & EHR
A medical record built for aesthetics, with an ambient AI scribe.
✓Ambient SOAP note drafting
✓Suggested CPT and procedure codes
✓Before / after photo management
✓Custom consent and intake forms
✓E-prescribing and treatment plans
✓Full audit trail on every record
◈
Payments & POS
Take payment any way a client wants - all reconciled automatically.
✓Tap-to-pay, chip and swipe
✓Stored cards and auto-charge
✓Invoices, deposits and pre-pay
✓Financing and buy-now-pay-later
✓Tips, refunds and split payments
✓One ledger tied to the schedule
♢
Memberships & Packages
Recurring revenue that runs itself.
✓Custom membership tiers
✓Prepaid packages and visit series
✓Automatic recurring billing
✓Credit tracking and rollover
✓Member pricing at checkout
✓Churn and MRR reporting
◉
Marketing & Growth
Bring clients back - and prove exactly what worked.
✓Email and SMS campaigns
✓Audience segments and automations
✓Booking funnel analytics
✓Ad ROAS attribution (Meta, Google)
✓Referral and win-back flows
✓Landing pages and forms
☆
Reputation
Earn and manage reviews on autopilot.
✓Automated review requests post-visit
✓AI-drafted review replies
✓Google and Yelp sync
✓Sentiment tracking over time
✓Negative-feedback interception
✓Review widget for your website
▣
Inventory & Retail
One catalog for the treatment room and the webstore.
✓Shared product catalog
✓Stock counts and low-stock alerts
✓Retail + professional usage tracking
✓Barcode and SKU support
✓Online store on your domain
✓Supplier and reorder management
★
Loyalty, Gift Cards & Referrals
Rewards and stored value that bring clients back - and bring their friends.
✓Points earned on every visit & purchase
✓Tiered rewards with automatic status
✓Give-get referral links and tracking
✓Gift cards sold, redeemed and reconciled
✓Redemption at checkout and in the portal
✓Liability and breakage reporting
▷
Telehealth
HIPAA-ready video visits, built into the same calendar and chart.
✓One-click video visits, no downloads
✓Virtual waiting room and secure rooms
✓Chart and take payment inside the visit
✓Group and one-to-one sessions
✓Automated visit links and reminders
✓Consent captured where required
◰
Insurance & Claims
Eligibility, claims and payment posting without a separate clearinghouse.
✓Real-time eligibility checks
✓Claim scrubbing before submit
✓Clearinghouse submission and tracking
✓Automatic ERA payment posting
✓Denial worklist and rework
✓Clean-claim and A/R reporting
◴
Analytics & Payroll
Every dollar, visit and hour - measured across the whole practice.
✓Revenue, retention and utilization
✓Per-provider and per-location roll-ups
✓Membership MRR and churn
✓Marketing ROAS and booking funnel
✓Staff commissions and payroll runs
✓Exportable, board-ready reports
Connects to your stack
Plays nicely with the tools you keep.
Native integrations across payments, marketing and accounting - plus an open API and webhooks for everything else.
Payments
StripeSquareApple PayAffirmCherry
Calendar
Google CalendarOutlookiCal
Marketing
MailchimpKlaviyoMeta AdsGoogle Ads
Communication
TwilioSlackRingCentral
Accounting
QuickBooksXero
Automation
ZapierMakeWebhooksREST API
Security & compliance
Built for compliance by default, not as an add-on.
Protected health information is the most sensitive data you hold. We treat it that way at every layer - and your data always stays yours.
🛡️
Built for HIPAA
HIPAA-ready infrastructure and workflows, with a BAA offered to every practice.
💳
PCI-DSS Level 1
Card data is tokenized and handled by our PCI-DSS Level 1 certified payment processor.
🔐
Encrypted end to end
AES-256 at rest and TLS 1.2+ in transit, across every service.
👥
Role-based access
Granular permissions and SSO, so staff see only what they should.
📋
Full audit logs
Every view, edit and export is logged and exportable on demand.
Independently verified:Built for HIPAAPCI-DSS via our processorGDPR-ready
Run your whole practice on Linden OS.
Explore the entire product right now - no signup, no sales call. Most teams are fully live within two weeks.